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Get an inside look at some of Northeastern University’s programs and experience our teaching, faculty, and real-world curriculum before you commit to a degree.

Why Attend the Masterclass
Choosing the right graduate program is a big decision. That’s why we created this exclusive Masterclass Webinar—giving you the chance to experience real graduate-level classes in business and management, technology and data science, education, and international affairs and policy—and you can always check back for more class options

Session Details: 
Supervising for Success: Communication and Meeting Strategies
Host:  Alex Fronduto, DHS, Associate Teaching Professor, Academic Lead, M.Ed in Higher Education Administration Program
Two-thirds of workers report poor communication as a significant workplace challenge, making it a critical focus for mid-level managers. This interactive session equips participants with practical strategies for navigating communication both up and down the organizational ladder, delivering critical feedback, and handling difficult conversations with confidence. Attendees will explore best practices for providing constructive feedback, advocating for team members, and managing complex workplace situations. The session will also highlight ways Generative AI can support supervision by improving efficiency, organization, and preparation for challenging conversations.