Job Interview Etiquette: 8 Tips to Impress Employers
November 6, 2020
If you only get one chance to make a first impression, how do you ensure your first impression is enough to win employers over?
By Shayna Joubert
September 15, 2017
You passed the first tests: Your resumé and cover letter impressed the hiring manager and you aced the initial phone screening. Now you’ve been invited for an in-person interview and are trying to prepare.
But what do you need to know? How do you make the right impression? Here are the steps you should take as you prepare for your next job interview.
Learn as much as you can about the company. What is its mission, and how do those values differentiate the organization from its competitors? Who are the company’s competitors? The more you know, the more confident you will feel walking into the interview.
Take your research one step further by engaging with the business. If you can, use its product, or subscribe to the company’s newsletter. By going through that onboarding process, you will develop a better understanding of how the company is selling itself and the strengths and weaknesses of its product or content. The experience might even inspire questions of your own that you can later address during the interview.
You also want to explore the company’s website from the perspective of whatever role you are applying for. So, if it is a marketing position, pay close attention to the company’s messaging. If you are a user experience designer, click around to see how the site functions. By going through this activity, you will be prepared during the interview to answer, “How would you improve our product?”
You want to research more than just the company—you also want to research those scheduled to interview you if you know their names in advance. Leverage LinkedIn to learn more about their professional background and try to glean any shared experiences or interests. Perhaps you went to the same alma mater or have a connection in common; those are facts you can bring up during the interview to make it feel more conversational.
If you do realize you have a connection in common with someone who works at the company, ask if he or she can introduce you. Take the opportunity to learn more about what the organization looks for in a new hire. The employee might even be willing to share tips that can help you stand out during the interview process, or at least offer a better sense of what it is like to work for the company.
Although there is no way to determine what you will be asked, there are some common interview questions you can prepare for. Examples include:
As you start thinking through how you would answer these questions, jot down notes—not verbatim responses. You do not want the conversation to feel forced or the responses rehearsed.
Come to the interview armed with questions for the hiring manager. Examples include:
One effective way to learn more about a company’s culture is by following the organization on social media platforms like Twitter, Facebook, LinkedIn, or Instagram. Through that process, you can see not only how the company is talking about itself, but how others are talking about the company.
If the company has posted photos of its team, you might also be able to gain a better sense of what employees wear, so you know how formal to dress for the interview. It is best to err on the side of formal, but you might be able to ditch the suit jacket depending on the company’s perceived culture.
Build in extra time—at least 30 minutes—to commute to the interview. Plan for traffic jams, public transportation delays, or the building being harder to find than you initially anticipated. After all, if you show up late for your first meeting, how will the hiring manager know you will not be late for future meetings?
Arrive at the interview with all the necessary documents in hand. That includes copies of your resumé, samples of your work if applicable, and a list of references. The reference sheet should include a contact’s title, company name, email address, phone number, and your affiliation to him or her.
The more prepared you are, the more confident you will feel walking into the interview and the higher your chances of landing the job. From there, all that will be left is effectively handling the follow-up.
Are you looking for more career-related content? Explore other articles from our career advice archives, including “How to Write a Cover Letter That Doesn’t Sound Like Your Resumé” and “6 Words to Avoid When Writing Your Resumé.”
November 6, 2020
If you only get one chance to make a first impression, how do you ensure your first impression is enough to win employers over?
September 22, 2017
What you ask at the end of the interview is just as telling as what you say during it. Make sure you come prepared.
August 25, 2017
What you do after the job interview is just as crucial as what you say during it.