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State Authorization Statements and Complaint Resolution

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Some states require that universities authorized to operate in their state make public the following statements:

North Carolina

Northeastern has been evaluated by the University of North Carolina Board of Governors and is licensed to conduct higher education degree activity in the state. The university’s guaranty bond for unearned prepaid tuition is on file with the Board of Governors of the University of North Carolina and the Office of the General Counsel at Northeastern. North Carolina students may view a copy of the Tuition Guaranty Bond by contacting Northeastern’s Risk Services at 716 Columbus Avenue (Columbus Place), Suite 301 CP, Boston, MA 02120.

The State Authorization Unit of the University of North Carolina System Office serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina.

If students are unable to resolve a complaint through the institution’s grievance procedures, they can review the Student Complaint Policy and submit their complaint using the online complaint form.

For more information contact:

North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603

To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General’s web page. North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Espanol (919) 716-0058.If you choose to mail a complaint, please use the following address:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

Washington

Northeastern University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes Northeastern University to offer specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430 or by email.

The transferability of credits earned at Northeastern University is at the discretion of the receiving college, university, or other educational institution. Students considering transferring to any institution should not assume that credits earned in any program of study at Northeastern University will be accepted by the receiving institution. Similarly, the ability of a degree, certificate, diploma, or other academic credential earned at Northeastern University to satisfy an admission requirement of another institution is at the discretion of the receiving institution. Accreditation does not guarantee credentials or credits earned at Northeastern University will be accepted by or transferred to another institution. To minimize the risk of having to repeat coursework, students should contact the receiving institution in advance for evaluation and determination of transferability of credits and/or acceptability of degrees, diplomas, or certificates earned. The Washington Student Achievement Council (WSAC) has the authority to investigate student complaints against specific schools. WSAC may not be able to investigate every student complaint. Visit the WSAC website for information regarding the complaint process.

Online learning

Distance Education/State Authorization Reciprocity Agreement (SARA) Student Complaint Procedures (PDF)